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常见问题

  • How to deal with flash back/offline/card machine?

     Dear player, please consult the customer service first to check whether it is caused by the updated version of the game or routine maintenance. If it is an individual phenomenon, please try the following methods: 1. Clear the cache, close idle software, and log in to the game again; 2. Use mobile guard to clean up and accelerate, and check the running memory; 3. Turn off the phone and restart it; 4. Check whether the network is normal. Please check whether other applications or other devices are connected properly. 5. Uninstall the game, download and install it again from the official website; If the problem cannot be solved, please prepare the following documents and submit them to the customer service personnel: account number, game name, local service, game role, network used, mobile phone brand, mobile phone model, and mobile phone system version.


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